SHIPPING 

ALL ORDERS ARE SHIPPED VIA ROYAL MAIL SPECIAL DELIVERY.

 WE SHIP WITHIN 2 WORKING DAYS OF RECEIVING PAYMENT. THIS DOES NOT APPLY FOR PRE ORDERS AND CUSTOM PIECES.

 IF YOU HAVE RECEIVED SHIPMENT NOTIFICATION AND NOT RECEIVED YOUR ITEM WITHIN 14 DAYS AFTER PURCHASE, PLEASE INFORM US AT OUR CONTACT EMAIL ADDRESS. PLEASE ALLOW EXTRA TIME FOR INTERNATIONAL ORDERS.

 FOR  ANY ITEMS RETURNED DUE TO UNPAID CUSTOM FEES, WE WILL NOT BE HELD RESPONSIBLE AND WILL NOT ISSUE REFUNDS.

COUNTRY PRICE DAYS
UK FREE OVER £100 1-3
EUROPE £18 2-11
USA		 £37 2-11
AUSTRALIA		 £34 2-11
REST OF THE WORLD		 £45 2-11

*Local taxes and duties are not included*

 

RETURNS

 ALL SALES ARE FINAL.

 WE DO NOT OFFER REFUNDS OR EXCHANGES UNLESS THE ERROR WAS MADE ON OUR PART.

 ANY ITEMS THAT ARRIVE DAMAGED ARE ELIGIBLE FOR AN EXCHANGE OF THE EXACT SAME PRODUCT STYLE AND SIZE. TO PROCESS THIS ISSUE YOU MUST EMAIL SALES@SUFERIOR.COM  WITHIN 2 WORKING DAYS OF ITEM ARRIVING WITH CLEAR IMAGES OF THE ITEM. IF AN EXCHANGE IS AGREED THEN THIS CAN TAKE UP TO 14 BUSINESS DAYS TO PROCESS AFTER RECEIVING BACK THE GOODS. SUFERIOR WILL NOT BE RESPONSIBLE TO PAY FOR THE GOODS TO BE SHIPPED BACK TO US.

 

 

CANCELLATION

 ONCE AN ORDER HAS BEEN PLACED THIS IS FINAL OTHER THAN THE REASONS STATED ABOVE.  

 ALL ENQUIRIES EMAIL - SALES@SUFERIOR.COM

 

 

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